Greg Nathan

Greg Nathan is a business psychologist, researcher and founder of the Franchise Relationships Institute, Australia’s leading provider of educational programs for franchisors. He is also a speaker and author of several best-selling books on how to create healthy franchise relationships.
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Crisis support kit: how to help beyond thoughts and prayers


I don’t know about you, but I’ve been feeling a particular intensity this week. Globally, we have the angst of the unfolding situation in the Ukraine, and its heartbreaking impact

5 easy ways you can avoid getting sued


Several years ago I was invited by the American Bar Association to deliver some educational sessions on the psychology of the franchise relationship. I remember many of the attorneys being

7 strategies that encourage independent thinking


Here are some tips for those who value the importance of clear, independent thinking: 1. If something doesn’t seem right, remember this is your brain giving you a message. Try to

7 blunders to avoid in virtual meetings


A worthy mission for any virtual meeting is to try and make it as close as possible to an enjoyable face to face experience. This is because we are genetically programmed, and

9 ways field managers can help franchisees stay in good shape


Field Managers are currently in a strong position to provide useful support to franchisees in three important areas says Greg Nathan, founder of Franchise Relationships Institute. The three crucial areas

7 ways to polish your work-from-home policy


The team at the Franchise Relationships Institute have been productively working from our homes for nearly 10 years. Given a number of you and your teams are likely to also be working from

10 franchisee mistakes that frustrate franchisors


An article I recently wrote on 10 common franchisor mistakes that annoy franchisees generated a lot of interest.  But as we all know, franchising is a two-way relationship. To balance things out, here are some

10 franchisor mistakes that annoy franchisees


What are the common franchisor slip-ups which put franchisees in a spin? Here are 10 common examples of mistakes we regularly see through our work at The Franchise Relationships Institute. 10 franchisor mistakes that

How to avoid cultural clusters


Culture is one of my favourite words. Culture is what happens when people who live, work or hang out together, agree on how they will interact with each other and

7 challenges facing franchisors today


What can you do to counter the negative view of franchising that is seeping into the public arena? At the Franchise Relationships Institute, through our research, we have found there