Greg Nathan

Several years ago I was invited by the American Bar Association to deliver some educational sessions on the psychology of the franchise relationship. I remember many of the attorneys being

Here are some tips for those who value the importance of clear, independent thinking: 1. If something doesn’t seem right, remember this is your brain giving you a message. Try to

A worthy mission for any virtual meeting is to try and make it as close as possible to an enjoyable face to face experience. This is because we are genetically programmed, and

Field Managers are currently in a strong position to provide useful support to franchisees in three important areas says Greg Nathan, founder of Franchise Relationships Institute. The three crucial areas

The team at the Franchise Relationships Institute have been productively working from our homes for nearly 10 years. Given a number of you and your teams are likely to also be working from

An article I recently wrote on 10 common franchisor mistakes that annoy franchisees generated a lot of interest.  But as we all know, franchising is a two-way relationship. To balance things out, here are some

What are the common franchisor slip-ups which put franchisees in a spin? Here are 10 common examples of mistakes we regularly see through our work at The Franchise Relationships Institute. 10 franchisor mistakes that

Culture is one of my favourite words. Culture is what happens when people who live, work or hang out together, agree on how they will interact with each other and

What can you do to counter the negative view of franchising that is seeping into the public arena? At the Franchise Relationships Institute, through our research, we have found there

How do you invigorate mature franchisees? Frontline field managers may find long-standing franchisees a little resistant to their efforts to freshen up a stale business. Reasons why franchisees are sceptical The average