Case Study

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Selling three salons in three weeks: Just Cuts multi-unit franchisees

10/05/2021

Selling three salons to existing franchisees has proved to be a successful step for multi-unit franchisees Noel and Jenny Gregory. After 13 years the couple are retiring for health reasons, farewelling

RFG boss: getting back to core business is crucial

26/04/2021

Retail Food Group executive chair Peter George has taken to social media to share his view of the group’s restructure, reiterating the need to return RFG to its core business.

How Barbeques Galore is transforming its retail offer

26/04/2021

Barbeques Galore CEO Angus McDonald spoke to Inside Franchise Business Executive about transitioning a legacy brand into a modern retailer. The retail professional took on the CEO role less than

No environmental plan? Expect young Aussies to boycott your brand

19/04/2021

Since the Covid-19 pandemic forced many Australians to slow down during lockdown, a change in attitude has become apparent. Over half of Aussies (57 per cent) are more mindful of

Company directors can’t serve two masters: what went wrong at AusPost

12/04/2021

Shareholder primacy is often said to be the guiding principle of corporations. The idea is that they exist to benefit their shareholders by providing dividends and capital gains, the more

Starbucks Japan harks back to tradition with latest store design

07/04/2021

Starbucks Japan has unveiled its new store design inspired by Japanese traditional architecture. Located in Oharai-machi, a flourishing town near the famous 2000 year-old Ise Jingu shrine, the new Starbucks

Are retailers failing customers’ delivery expectations?

31/03/2021

“There is a revolution happening,” Duncan Brett, the CEO of crowdsourced delivery company Sherpa, said in a keynote presentation at Retail Global on the Gold Coast on Tuesday. The e-commerce

How Snap-on Tools’ survival tactics helped the franchise weather the Covid storm

30/03/2021

When your business has survived everything a century can throw at it, there’s a level of confidence that you can handle a fresh crisis. And that played out at Snap-on

Swimart franchisor Waterco celebrates 40th anniversary

29/03/2021

Swimart franchisor Waterco is marking its 40th year anniversary, reflecting on its capacity to survive the rollercoaster of business over the decades. It has faced a number of industrial, economic and environmental

Drop in insolvencies and bankruptcies is a ticking time bomb

15/03/2021

The vast arsenal of fiscal, monetary and legal measures used by Australian governments to offset the COVID-induced economic crisis have worked well. They did not prevent a recession (popularly defined