Expert Advice

Several years ago I was invited by the American Bar Association to deliver some educational sessions on the psychology of the franchise relationship. I remember many of the attorneys being

Is your loyalty program delivering maximum value? Loyalty Now’s chief revenue officer, Christopher Carroll, says many companies view rewards programs as a short-term fix for bringing in quick sales. In reality,

A recent legal case has highlighted the distinction between intellectual property licence agreements and franchise agreements. Eaglegate Lawyers reports a legal stoush over almond milk has shone a light on the

Is cost-cutting your first thought as you plan your way out of the pandemic? Slashing costs is a common measure to help get a business back on track but there needs

As a business owner it can overwhelming to run a business and keep up with the ever changing employment obligations. On 1 July 2021 changes are coming in relation to

While businesses had adopted flexible working arrangements for some time, 32 per cent of Australians worked from home during the height of the Covid-19 crisis.[1] Parcel delivery service CouriersPlease is

OK – so you’re an advanced user of LinkedIn, feel like you know how it works, try to do all the right things…but the traction you want hasn’t materialised. With

You’re paying appropriate wages, and meet all compliance requirements. But are your employees truly engaged? What is employee engagement?  A simple definition of the term would be, how connected staff

Here are some tips for those who value the importance of clear, independent thinking: 1. If something doesn’t seem right, remember this is your brain giving you a message. Try to

More and more social media and online sales are dictating the way businesses market and advertise their products and services to consumers. Businesses use comparative advertising promoting how superior their