What do your remote meetings need to be effective?

New research reveals 80 per cent of Australians working from home expect remote meetings to continue back in the workplace. However, 86 per cent have identified problems with remote meetings.

The findings come from an independent survey of a nationally representative panel of 1000 Australian employees who have been home-working (full-time or part-time) during the pandemic.

The report was commissioned by digital event specialist Redback Connect.

According to the survery, bigger firms who are staggering the return to the office are more likely to maintain remote get-togethers over face-to-face meetings. In organisations with more than 1000 employees, 88 per cent of respondents believe remote meetings will dominate. However in businesses with fewer than 15 employees, just 63 per cent of respondents agree.

The survey also found that remote meetings have not been run well by some organisations.

Common complaints from employees include the length, lack of objectives, and structure of the meeting.

Jeff Downs, CEO and founder at Redback Connect, says: “While video and teleconference meetings ensure physical distancing, our research reveals that poor meeting management and technical difficulties can sometimes defeat their purpose.

“In this current climate, we have seen an overwhelming number of organisations fall back on video and audio meetings and teleconferences, simply because they are not aware of other remote meeting technologies they can use.

“There are more purpose-specific virtual technologies that are interactive and offer personable content.

“Webinars, for example, enable organisations to create polls, live chats, or Q&As, which are successful at engaging large, dispersed audiences over time.

“Town halls and studio broadcasts are ideal for C-suite announcements, while podcasts and event live streaming can engage larger audiences.

“As audiences become increasingly dispersed in our new socially-distanced business environment, innovative meeting platforms that keep everyone engaged are more crucial than ever.”

Q. Thinking about the video/audio meetings you had when working from home, would they benefit from any of the below improvements?
Meetings could be shorter in length 44%
Meetings need to be more structured and productive 41%
Meetings should be more purpose-driven 38%
Meetings should result in clear actions for all attendees and better progression of projects 36%
All meeting participants need to be focussed in the meeting, not just some attendees 30%
All key decision makers should be present in the meetings – sometimes they are not 27%
The remote meeting technology should have fewer technical issues 27%
The remote meeting technology should be easier to use 23%
A more engaging meeting host is needed 17%
None of the above 14%