Bakers Delight

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Bakers Delight co-founder Lesley Gillespie joins Hall of Fame


Lesley Gillespie,  co-founder of Bakers Delight, has been inducted to  the Franchise Council of Australia (FCA) Hall of Fame.   Gillespie joins husband and inaugural Hall of Fame inductee, Roger Gillespie

Bakers Delight adopts AI platform to accelerate growth


Bakers Delight is using an AI-driven platform to help capture, surface and analyse its data as part of a digital transformation journey. The modernisation of the bakery chain’s internal processes and

Bakers Delight joint CEO David Christie on delivery, technology, and family business


Bakers Delight joint CEO David Christie talks with Inside Franchise Business Executive about harnessing the technology shift in the 40 year-old franchise chain. Three years ago the target for growth

Bakers Delight’s Roger Gillespie 40 years on: “Be clear on what your business is”


Bakers Delight is one of Australia’s high profile franchise stories. And Roger Gillespie is as passionate as ever about the brand he co-founded with his wife Lesley 40 years ago.

4 easy ways to be a brilliant support team and still enjoy Christmas


How can area managers get to enjoy the festive mood and still be superstars in a support role so valuable to franchisees? Alecia Elbelli, Victorian area manager for Bakers Delight, has some

QLD/NT franchise awards winners


Brilliant franchise successes were celebrated at the Franchise Council of Australia’s 2019 QLD/NT franchise awards event in Brisbane. FCA CEO Mary Aldred said “The outstanding effort by the franchisees who

5 minutes with a Bakers Delight superstar


Marty Mason is a great franchise ambassador. The regional manager is a Bakers Delight superstar who goes above and beyond for his franchisees. And that’s why he scooped a slot in

Baker’s Delight raises $1.5 million for Breast Cancer Network Australia


Baker’s Delight franchisees have once again banded together for charity, raising over $1.5 million for Breast Cancer Network Australia (BCNA).

How Bakers Delight gives franchisees financial clarity


Franchisees with full sight of their financials are able to make better decisions for the business. Bakers Delight was an early adopter of financial transparency across the franchise network but there are still challenges, CEO Elise Gillespie explains.

New CEOs at Bakers Delight: challenges of Amazon, competition and cultural change


How Bakers Delight is facing up to the future with a new generation in charge.