leadership

Showing 1 - 10 of 27 results
4 ways team leaders can make, or shake, your business

07/04/2021

I have experienced firsthand how having a leader who deserves their title has been essential to the success of my business. One who can keep the team motivated and succeed

Top 7 signs of franchise resilience

22/03/2021

One of the great benefits of having a client base of over 200 franchise systems is that we get a great industry wide perspective of the state of the franchise

Lenard Poulter unveils a new store concept

08/02/2021

As Lenard Poulter unveils a new store concept he’s all fired up about the future. The founder of Lenard’s Chicken has returned to the helm of his retail chain – he sold

What to read, listen to and watch over Christmas

16/12/2020

What are you going to read, listen to or watch through the festive season? Check out these recommendations from fellow franchise citizens. Ben Flintoff, GM, Baskin-Robbins (Palm Oasis Ventures) Business:

New Battery World boss talks tactics for future

09/11/2020

Who is the new boss at iconic Aussie retail chain Battery World? Johnny Kennedy is as passionate about the business of batteries as it’s possible to be, thanks to a

What type of franchisor do you want to be?

23/10/2020

Franchising your business is a great way to scale and grow, but it’s important that founders make a conscious decision about what type of franchisor they intend to be: a

Why Roll’d kept a foot on the pedal during the pandemic, and how it’s paid off

21/10/2020

New stores this year, a fresh take on delivery innovation and a boost in the Net Promoter Score…just some of the highlights from 2020 so far for Vietnamese fast-food chain

Bakers Delight’s Roger Gillespie 40 years on: “Be clear on what your business is”

25/09/2020

Bakers Delight is one of Australia’s high profile franchise stories. And Roger Gillespie is as passionate as ever about the brand he co-founded with his wife Lesley 40 years ago.

Craveable Brands CEO: leadership, pivoting and battling a pandemic

29/04/2020

Timing is everything. Karen Bozic joined Craveable Brands in December 2019 to head up the multi-brand business after the departure of Brett Houldin.  When she took on the role she

Top 30 flashback: Stephen Duggan on disruption

05/02/2020

How does a CEO go about disrupting a decades-old established business? And getting franchisee buy-in too? Well, that was the challenge for one CEO, a Top 30 Franchise Executive for