leadership

Showing 1 - 10 of 28 results
How to create certainty in a volatile and complex time: leadership tips

19/08/2021

Are you struggling to lead your team out of uncertainty? The Franchise Relationships Institute believes our current situation is best summed up by adopting an anacronym developed back in the

4 ways team leaders can make, or shake, your business

07/04/2021

I have experienced firsthand how having a leader who deserves their title has been essential to the success of my business. One who can keep the team motivated and succeed

Top 7 signs of franchise resilience

22/03/2021

One of the great benefits of having a client base of over 200 franchise systems is that we get a great industry wide perspective of the state of the franchise

Lenard Poulter unveils a new store concept

08/02/2021

As Lenard Poulter unveils a new store concept he’s all fired up about the future. The founder of Lenard’s Chicken has returned to the helm of his retail chain – he sold

What to read, listen to and watch over Christmas

16/12/2020

What are you going to read, listen to or watch through the festive season? Check out these recommendations from fellow franchise citizens. Ben Flintoff, GM, Baskin-Robbins (Palm Oasis Ventures) Business:

New Battery World boss talks tactics for future

09/11/2020

Who is the new boss at iconic Aussie retail chain Battery World? Johnny Kennedy is as passionate about the business of batteries as it’s possible to be, thanks to a

What type of franchisor do you want to be?

23/10/2020

Franchising your business is a great way to scale and grow, but it’s important that founders make a conscious decision about what type of franchisor they intend to be: a

Why Roll’d kept a foot on the pedal during the pandemic, and how it’s paid off

21/10/2020

New stores this year, a fresh take on delivery innovation and a boost in the Net Promoter Score…just some of the highlights from 2020 so far for Vietnamese fast-food chain

Bakers Delight’s Roger Gillespie 40 years on: “Be clear on what your business is”

25/09/2020

Bakers Delight is one of Australia’s high profile franchise stories. And Roger Gillespie is as passionate as ever about the brand he co-founded with his wife Lesley 40 years ago.

Craveable Brands CEO: leadership, pivoting and battling a pandemic

29/04/2020

Timing is everything. Karen Bozic joined Craveable Brands in December 2019 to head up the multi-brand business after the departure of Brett Houldin.  When she took on the role she