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What I have learned from my mistakes in franchise recruitment: John O’Brien


In my 21 years of franchising at Poolwerx I have learned a lot about the art of recruiting for franchisees but one of the best lessons I received was in the value of personality profiling.

Should franchisors charge franchisees for their training?


Should franchisees have to pay for their training separately from the franchise fee, or can training be considered an essential part of the ‘all-inclusive’ business package?