Quest Apartment Hotels

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Quest announces brand new chief customer officer role


Quest Apartment Hotels has created a brand new role, chief customer officer, and promoted chief marketing and digital officer Jeff Baars to the position. David Mansfield, managing director for parent

Quest faces court case over franchisee’s alleged unfair termination


Serviced apartment hotels franchise Quest is facing a court case brought by a franchisee alleging the franchisor is acting unfairly by terminating a franchise agreement. The case was filed in the Federal

Quest’s multi-million dollar campaign unveiled


Quest Apartment Hotels’ franchisees are set to take centre stage in a multi-million-dollar, omni-channel campaign, ‘As Local As You Like It’. The campaign emphasises the local nature of each Quest location and

Quest awarded 5-star rating third year running


Quest Apartment Hotels has maintained its 5-star Australian Franchise Rating Scale score for a third successive year despite a tough trading environment. High levels of transparency and franchise performance in

Quest relaunches community support program


Quest Apartment Hotels has relaunched its global community support program to better recognise and celebrate the regular charitable contributions made by franchisees.  The program will include a registration portal and local area marketing resources. 

Quest founder farewells business after 33 years


Quest founder Paul Constantinou has farewelled the business he founded in 1988. Announcing his departure from the apartment hotel chain on LinkedIn on Friday, Constantinou wrote “Ascott Limited has finalised the purchase

Quest and Pellicano break ground on $70m Quest Geelong Central mixed-use development


Quest Apartment Hotels and development partner Pellicano have started construction of the $70m Quest Geelong Central, although an official sod turning event was cancelled due to the Victorian circuit-breaker lockdown.

Quest appoints senior executives as global plans ramp up


Quest appoints senior executives in a restructure designed to galvanise the business ahead of ongoing innovation, aggressive global expansion, and a heightened commitment to franchisee success. New to Quest Apartment Hotels executive

Quest expands New Zealand footprint as travel bubble confidence rises


Quest Apartment Hotels will open seven new properties across New Zealand’s North and South Islands between June 2021 and July 2022, extending the brand’s footprint to 42 New Zealand hotels, and bringing Quest’s global footprint to 177.  A further nine

Quest widens recruitment net with new strategy


Quest Apartment Hotels is widening the net in its recruitment of franchisees, opening up greenfield opportunities to first-time franchisees. Previously only current franchisees in the Quest network could purchase a