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Bakers Delight adopts AI platform to accelerate growth


Bakers Delight is using an AI-driven platform to help capture, surface and analyse its data as part of a digital transformation journey. The modernisation of the bakery chain’s internal processes and

Poolwerx goes high tech, fires up franchisees with new tools for customers


Poolwerx aims to fire up franchisees with a brand new line of exclusive pool equipment and products developed in collaboration with pool cleaning brand Maytronics. The high tech Aquawize wifi-enabled robotic cleaner can be controlled by

Banjo’s Bakery unveils first bakery order and pay app


Banjo’s Bakery Café has unveiled the first Australian bakery order and pay app, allowing customers to beat the bread queue at its 44 franchise stores across Tasmania. The chain’s CEO and MD, Jessica

Domino’s adds Call on Arrival technology


Domino’s has given its high-tech delivery service another boost, introducing a Call on Arrival feature. Using an automated voice call system monitored by GPS tracking, the pizza giant’s new service

Amazon Go tech now available to retail chains


Amazon is licensing out its Just Walk Out technology to allow other retailers to utilise the same tech powering its Amazon Go stores. The offer utilises the same types of

30 high-tech new KFC stores on the way


The Colonel is on the move. Iconic fast food franchise KFC is set to launch 30 new high tech restaurants across Australia. The new KFC stores will lead the next

McDonald’s Dynamic Yield technology set for global roll-out


McDonald’s Corp’s new high-tech customer experience initiative is delivering monster results, global CEO and president Chris Kempczinski has revealed. In a Q4 results announcement on Wednesday, Kempczinski said the company

First-of-its-kind ActionCOACH online portal launched


Business coaching franchise ActionCOACH has extended its professional offering, launching an innovative new platform for partners. Announced this week, the new ActionCOACH online portal provides business owners with detailed information

Technology overhaul delivers for ENZED franchisees


Franchisees at hydraulic hose repair business ENZED are in for a technology overhaul, with the industrial giant unveiling a new partnership with management platform Radaro. The new implementation sees the

How tech innovation is future-proofing the franchise health sector


Australia is an ageing population and allied health (the disciplines that complement general practice such as physiotherapy, chiropractic and osteopathy) is increasingly important both as a treatment and as preventive action.