Business Advice

Several years ago I was invited by the American Bar Association to deliver some educational sessions on the psychology of the franchise relationship. I remember many of the attorneys being

Is your loyalty program delivering maximum value? Loyalty Now’s chief revenue officer, Christopher Carroll, says many companies view rewards programs as a short-term fix for bringing in quick sales. In reality,

As a business owner it can overwhelming to run a business and keep up with the ever changing employment obligations. On 1 July 2021 changes are coming in relation to

While businesses had adopted flexible working arrangements for some time, 32 per cent of Australians worked from home during the height of the Covid-19 crisis.[1] Parcel delivery service CouriersPlease is

OK – so you’re an advanced user of LinkedIn, feel like you know how it works, try to do all the right things…but the traction you want hasn’t materialised. With

You’re paying appropriate wages, and meet all compliance requirements. But are your employees truly engaged? What is employee engagement?  A simple definition of the term would be, how connected staff

Here are some tips for those who value the importance of clear, independent thinking: 1. If something doesn’t seem right, remember this is your brain giving you a message. Try to

I have experienced firsthand how having a leader who deserves their title has been essential to the success of my business. One who can keep the team motivated and succeed

One of the great benefits of having a client base of over 200 franchise systems is that we get a great industry wide perspective of the state of the franchise

Landlords and tenants in WA are being reminded that the temporary commercial tenancy protections under the Commercial Tenancies (Covid-19 Response) Act 2020 are set to end on 28 March 2021. The measure